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05/07 Tanya
Executive - Recruitment at V5 Global

Views:316 Applications:110 Rec. Actions:Recruiter Actions:2

Product Head - eCommerce (6-12 yrs)

Anywhere in India/Multiple Locations Job Code: 946672

- Improving User experience: Manage and work to improve the end-to-end user experience of the desktop and mobile sites of the company through an effective understanding of customer needs.

- New product introductions: Arrive at new product ideas and launch them by working effectively with cross-functional teams (Manufacturing, Quality, Technology, Care, Creative)

- Improving Quality: Understanding customer issues/ opportunities to improve quality of products and work with cross-functional teams to implement actions, and improve NPS scores.

- Understanding Customers: Conduct Consumer meetings or research to understand customer needs on new and existing products to drive pricing and functionality decisions, including competitive understanding, customer surveys, industry knowledge etc.

- Analytics: Identify customer opportunities from analytics to increase conversions rate, repeat rate and order values

- Goal: Meet Conversions & Revenue goals. And as a member of the India leadership team, have joint accountability of the P&L for India.

Qualifications:

- 6 - 12 years work experience (Experience in e-commerce managing products is necessary)

- Postgraduate degree from a premier institute

- Has a deep desire to understand customers and comes up with ideas and opportunities to delight customers.

- High energy and self-initiative, has a mindset to arrive at solutions to customer problems

- Proven capability of product management and product marketing, UX best practices

- Strong grasp of numbers - the ability to partner with Analytics

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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