- Collaborate effectively with a variety of stakeholders including subject matter experts (SMEs) across multiple disciplines/functional roles to Conduct Process - Specific Training and Content development. - Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos, and more. - Actively seek clarify, and understand information from Operations Managers that leads to an understanding and ownership of Process performance and goals and required improvements and provide training assistance in order to achieve these goals - Partner with Operations to transition employees from training to the production environment, ensuring competency levels meet business needs - Facilitate training classes; communicate policies and procedures to managers and new employees as needed. - Presents in-person and online training sessions or hires qualified personnel to do so. - Scheduled training sessions, organised information technology and other equipment and manages course enrollment - Monitor training programmes. - Presentable, possess good presentation skills and able to deliver any content with ease. - Coaching and Feedback skills required - Handling stakeholders including but not limited to external partners supporting Trainings, content development and digitisation

Gurgaon/Gurugram

Process Trainer/Manager - Learning & Development - BPO 

Process Trainer/Manager - Learning & Development - BPO  ,Job Description for Process Trainer/Manager - Learning & Development - BPO  in BinaryStar SearchX in  Gurgaon/Gurugram for (5-9) years of experience. Apply Now!

Job Description for Process Trainer/Manager - Learning & Development - BPO  in BinaryStar SearchX in  Gurgaon/Gurugram for (5-9) years of experience. Apply Now!