Process Lead- Operations job opportunity for dynamic professional having an experience in Claims Process, SLA Management, Service Delivery &amp; Process Improvement &amp; has extensive experience in working in the Insurance Broking or Financial Services background. You will be responsible for identifying opportunities for process improvements with a view to provide better client services and conducting regular process audits. If you feel this is right opportunity for you, feel free to read on and apply. Location: Mumbai Your Future Employer: A leading, global group with a strong foothold in specialty financial services serving millions of customers across the full spectrum. Responsibilities: - Handling the responsibility of Claims Processing, Process Improvement, SLA Management &amp; Service Delivery - Coordinating with different teams to resolve any claims issue to release claims to the end customers - Providing support to Team Manager in order to meet SLAs on Accuracy, productivity and TAT as per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries - Designing and implementing highest standards of customer service and satisfaction across all areas of business. - Leading &amp; motivating a team of associates with the objective of achieving service delivery target - Performing quality check &amp; handling internal queries of the team Requirements: - Graduate/Post Graduate with 4-8 years of experience in Claims Process, SLA Management, Process Improvement &amp; with excellent knowledge of Insurance Broking domain. - Excellent presentation, oral communication skills and analytical skills. - Good industry knowledge &amp; a target oriented individual. What is in it for you? - Opportunity to work with one of the renowned firms of the world. - Fast track career growth. - An opportunity to work with a blue- chip firm in a high visibility role as a part of the operations team.

Mumbai

Process Lead - Operations - Insurance Broking  

Process Lead - Operations - Insurance Broking   ,Job Description for Process Lead - Operations - Insurance Broking   in Crescendo in  Mumbai for (4-7) years of experience. Apply Now!

Job Description for Process Lead - Operations - Insurance Broking   in Crescendo in  Mumbai for (4-7) years of experience. Apply Now!