Leading NBFC Arm of a Large Industrial House

Skills Required

- A bachelor's degree in finance, accounting or other related field and an equivalent work experience in the relevant field.

- More than 5 years of sales experience with lofty net worth clients in the financial sales industry.

- A professional qualification like CFA, CFP, CPA, MBA desired

- Good professional, interpersonal, interpretational, written and verbal communication are most important skills.

Responsibilities

The Relationship Manager is considered to be the fulcrum of our entire business proposition

- Must demonstrate business development and excellent sales abilities.

- Should communicate and consult with internal and external clientele and introduce them towards the new products of the firm or Investment house to which they are employed.

- Should have the capacity to build partnerships and work with others as a part of the team.

- Acquire, deepen and manage wealth management relationships across asset classes in excess of an average holding of over INR 50L+. These relationships are calculated as individuals, corporates, trusts, families, etc.

- Maintain the highest degree of learning required to be able to service these clients for products and services in the wealth management space.

- Have a strong working knowledge across product performances, taxation norms, global & domestic macroeconomics, etc.

- Ensure ongoing self-development.

- Manage the key performance indicators at the highest level.

Integration Management

- Follow internal processes on client compliance

- Manage the customer transition with utmost sensitivity.

- Awareness of all the policies and procedures issued in relation to money laundering prevention.

- Ensure compliance with these policies and procedures on an ongoing basis.

Accountability

To ensure new client acquisition, retention & growth

To conduct financial planning and assessment & portfolio management of clients

To achieve targeted profitability & fee income

To contribute to customer satisfaction initiatives

To ensure policy adherence and coordination

To formulate periodic MIS

To contribute in team development and skill enhancement

Supporting Actions

- To identify potential HNI clients through referral networks

- To execute monthly sales plan to acquire large prospective clients and ensure regular contact with all mapped clients through regular weekly / monthly Calls. Daily tracking of & personal meeting with Clients

- To ensure 100% client penetration for business sourced by building relationships & enabling increase in share of wallet & revenues

- To undertake financial needs analysis, risk profiling & develop an investment portfolio for customers

- To offer portfolio & investment solutions to clients

- To periodically review the existing portfolios & market trends & advise new investment plans to de-risk against attrition & achieve stability of book

- To achieve defined sales targets of assigned portfolios

- To maintain projected fee income at budgeted numbers

- To follow the ethical and fair practices code for selling products

- To ensure regular availability of research material and inputs to the clients

- To ensure that customer promises are kept and their grievances are adequately addressed or highlighted

- To be aware of all critical policies & procedures & ensure compliance with them

- To ensure adequate documentation of all transactions

- To coordinate with market intermediaries like banks for smooth operations

- To send detailed periodic activity & sales reports to the functional head

- To ensure effective usage of WMS/ CTP and other systems

- To ensure ongoing self development - attend internal and external training programs, other relevant certifications that enhances the skills in the wealth management services

- To help team members in understanding the products, processes & provide complete guidance to management trainees and colleagues

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