Principle Client Service Manager

- Engaging in P&L management and ensuring profitable accounts. Ensuring revenue numbers, per team member, as per the target

- Ensuring timely DSO collections. Ensuring the achievement of SLAs by all the members of the team

- Engaging in stakeholder management and ensuring client satisfaction

- Engaging in process improvement, service enhancement, and audits

- Ensuring efficiency and innovation in methodology and increasing the scope of service opportunities

- Engaging in team management and ensuring the development and retention of key members

- Being a brand ambassador of the AMS group and engaging in knowledge management