- Engaging in P&L management and ensuring profitable accounts. Ensuring revenue numbers, per team member, as per the target
- Ensuring timely DSO collections. Ensuring the achievement of SLAs by all the members of the team
- Engaging in stakeholder management and ensuring client satisfaction
- Engaging in process improvement, service enhancement, and audits
- Ensuring efficiency and innovation in methodology and increasing the scope of service opportunities
- Engaging in team management and ensuring the development and retention of key members
- Being a brand ambassador of the AMS group and engaging in knowledge management
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