We have the foll requirement in Chennai with an MNC KPO

Act as Primary Business Process Owner for the following processes globally:

- Purchase Order handling

- Supplier Invoice verification

- Accounts payable

- Identifies key value drivers and defined metrics to inform & aid E2E performance, support decision making, and foster positive behaviour and actions

- Provides Global Finance Transformation management in the areas of integration and/or governance

- Is Responsible for Compliance and Governance as per the agreed framework from Service Control as well as Process head for all verticals within the Process

- Establishes and defines a ‘Transformation Plan’ for RTP that aims for ‘best in class’ levels of End to End Service, Quality & Productivity parameters

- Develops, builds and offers innovative services around RTP Process Improvement including IT tools for performance enhancement

- Identify areas where Process or system changes are necessary or beneficial, and drive the implementation of these changes.- Design, document, test and implement Process and system changes

- Ensure adequate process support for FACT End Users (Through proper training, documentation and CCC Support)

- Undertakes change management customer engagement activities for transformation projects

- Act as Backup

Business Process Owner for the following processes globally:

- Sales Order handling

- Invoicing

- Accounts Receivable and Dunning

- CA Degree

- Strong FNA domain experience with an overall SAP RTP Experience of 5- 7 years with strong & proven experience in trouble shooting, solutioning, implementation, support & governance

- Experience in the areas of Business process reengineering, Process design, Organizational transformation, Change management

- Industry knowledge of logistics & freight forwarding

- Exposure to project management

- Excellent interpersonal and communication skills (especially in English)

- Excellent analytical skills to locate potential areas for improvement with highend process mapping skills

- Innovative with a persuasive mindset to drive & implement changes by managing stakeholders from different regions and levels of the organisation

- Should be persistent and have a sense of urgency

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.