Position: Pre-Sales Training Manager

Experience Required: 3-6 yrs.

Reports to: Head of Training

Department: Builder Vertical

No. of direct reports: 2

Job Overview:

Lead a team of pre-sales trainers and work closely with business stakeholders in managing learning interventions for new and existing employees

Job Responsibilities:

- Training needs identification and analysis to understand skill gaps and address them through planned learning interventions

- Work with business leaders to develop and deliver training programs that address business challenges

- Create content and instructional material

- Review existing training programs, suggest enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of the organization

- Conduct new hire training and track training effectiveness

- Actively seek current training methods and best practices to facilitate training employees

- Create and publish dashboards that highlight training interventions / KPIs

- Undertake projects to work with Bottom Quartile employees to enhance productivity

- Perform other related duties as assigned

Required Skills/Abilities:

- Excellent verbal and written communication skills

- Thorough understanding of training processes

- Ability to moderate large groups virtually and F2F

- Extremely organized and detail-oriented

- Proficient with Microsoft Office Suite or related software

- Sense of ownership and pride in performance and its impact on company's success

- People management experience

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