Presales Role - BPO

Pre sales

Presales and Solutions, Human Resources (HR)

Basic Information :

Shift timings : Day Shift

Qualification : Graduate/post Graduate. MBA will be added advantage

Job Requirement :

Minimum experience :

- Graduate/PG with minimum 14+ years of relevant work experience . Previous experience in Human Resources operations, transformation and solutions/pre-sales desirable.

Preferred Skills :

- Strong customer facing skills, demonstrated ability to communicate technical information to business personnel

- Strong presentation skills

- Strong knowledge of leading HCM ERP's like SAP, SF, Workday Oracle HRMS will be an added advantage.

- Demonstrated skills through project implementation how employee experience was elevated for blue collar and white-collar employees.

- Demonstrated analytical and technical abilities with the ability to dive into details without losing the "big picture"

- Should possess knowledge of location, predictive and geo analytics and any experience in the past in a similar role is an added advantage

- A team player with strong interpersonal skills, including organizational agility

Job Description :

- Create proposals , cost estimation and help to negotiate the contract.

- Build and manage the team required for the pre sales function across the regions as per the business plan.

- Assess the customer needs and arrive at the best solution by engaging the technology and delivery team is the key aspect of the profile.

- Should coordinate between technology , delivery and data sourcing team constantly and help in the product and solution development.

- Responsible for analyzing, consulting and positioning solution opportunities (new and up/cross-sale) including system design, gap analysis and integration analysis

- Use industry experience to evaluate customer requirements and explain applicable business cases to prospects and align to potential ROI

- Assist sales in developing responses and proposals to prospective and existing customers, including RFI/RFP, SOW, technical queries and demonstrations