Upgrade to Pro Member
Lead Consultant at Excel Enterprises
Views:3079 Applications:107 Rec. Actions:Recruiter Actions:26
Presales Professional - Contact Center Technology - BPO (8-12 yrs)
We are recruiting a Business Acumen for Pre Sales with one of our MNC BPO clients which is setting up a team in India
Educational Qualification: The ideal candidate should be BE/BTech in Engineering preferably with Telecommunication, Electronics, or Computer Science. The selected candidate will work closely with the sales team being part of the IT team. The candidate will be responsible for end to end bid management from the initial requirement gathering to submitting working proposal to clients till closure.
Years of Experience: 8+ years
Technical Experience:
- Must have strong and working experience in contact center technology (Avaya, Cisco, Genesys, Aspect, etc) namely ACD, IVR, inbound, outbound, voice/screen recording systems, CRM/CTI, email, chat and social media solutions.
- Must have experience in responding to RFPs/RFIs, bids/tenders, preparing proposals, scope of work and end to end bid management from inception till closure.
- Must have experience in designing CCT solution, preparing technical presentations, presenting it to clients along with sales team.
- Must have experience in preparing commercial proposals, costing and pricing of IT infrastructure from a CCT perspective.
- Good in making presentations (ppt) of contact center solution design, architecture, network diagrams, etc
- Good communication, presentation and interpersonal skills
- Should be flexible wrt timing and willing to work in multiple time zones 24x7
Kindly forward CV along with the following details :
Applicants' Full Name:
Current CTC:
Expected CTC:
Notice period:
Current Location:
Are you interested in relocating to Noida:
Sairam Adalath
Excel Enterprises
303, 7-1-58, The Concourse
Above SBI, Opp: Meridian Plaza
Ameerpet, Hyderabad - 16
Fixed Line: 040-40304706
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
