Presales Manager - Software Solution

Client is an international software solution provider and has a reputable customer base across Asia, Middle East & African markets. In its home market i.e. India, its clients comprises of leading Banks & Institutions like Reliance Nippon Asset Management (One of the Largest Asset Management Companies of Indian subcontinent), State Bank of India (Largest Bank in India), ICICI Bank (Largest Non-Government owned bank in India) and SBI Life Insurance (Second largest life insurance company in India)

Globally Client has presence in South East Asia, Middle East, and African Countries with clients in Nigeria, Vietnam, Oman, UAE, Sri Lanka and Philippines. In the Philippines market, our clients comprise prestigious institutions like Metro Bank, First Metro Investment Corporation (FMIC), Banco de Oro (BDO) and PhilEquity and First Metro Asset Management Inc.(FAMi). Credence has also been recently facilitated with the two esteemed honours from the IBS Intelligence - Global Fintech Innovation Award 2020 for Best Treasury Implementation (Best Adoption of Tools & Governance) and Best Investment & Fund Management

Implementation (Project Implementation).

The strength of Client is its strong domain expertise in the areas of Treasury, Investment Management and Risk Management. The Firm Strongly believes that its role goes beyond providing software solutions by actively implementing the solution and advising.

Responsibilities :

- This will be an incredibly customer-facing role, with responsibilities including developing sales presentations, responding to RFP / RFI requests, delivering demonstrations and customer presentations and helping to secure new business. Strong functional understanding, articulation and professional communication skills will be key as well as a willingness to travel to client's premises or international office locations.

Knowledge of the BFSI domain is a must.- Mandatory

- Should be passionate about ensuring conversion to sale. Strives to solve customer problems. Has a knack for understanding Technology and pitch products solutions to prospective & existing clientele.

- Should possess excellent communication skills & domain expertise which will add value to the consultative sales process & enable sales outcome.

- This is an opportunity for an ambitious Pre-Sales Manager who is keen to have an impactful offering in a fintech company that is scaling internationally.

Responsibilities:

- Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations

- Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements

- Managing the sales bid process by responding to RFI's & RFP's

- Work with Sales to ensure successful closure of the sales process

- Liaising with Product Managers to provide feedback from clients about product requirements

- Keeping abreast of market trends and product & competitor landscapes

Role:

- Work in a consultative framework identifying client pain, defining the proposition fit and pitching tailored solutions

- Act as a trusted advisor on products and be a facilitator to integrate client requirements to the Product features.

- Work closely with the wider team to share learnings and continuously improving material

- Lead workshops with customers to upsell & inspire roadmap

- Drive client engagements through discovery sessions, product demonstrations and impactful pitch presentations and developer Q&A

- Communicate the evolving products, API platform and customisation options clearly and effectively to the customers.

Key Requirements:

- A track record in technology-based presales or the role of a solution, ideally with SaaS platforms with an API component

- Experience in an environment where client engagement is used throughout the lifecycle of a sales engagement

- A fintech environment is desirable

- Experience in a B2B function where customer interaction is a significant angle of the role