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04/07 Pratishmita
Talent Partner at Randstad

Views:67 Applications:19 Rec. Actions:Recruiter Actions:0

Presales Manager - BPO/KPO (5-12 yrs)

Bangalore/Chennai Job Code: 1119991

Presales Manager


Job Overview:

- As a Presales Manager one will be accountable for all solutions related elements specific to an assigned pursuit.

- The individual will be the single point of contact and will act as a conduit between Client Facing Teams (Sales / SMEs/ Product Managers) and other business enabling functions in the organization. The individual will support assigned pursuits - both Proactive and Reactive. The success of this role depends largely on the sales pitch and accuracy of the data analysis.

- This role will be reporting to the head of Sales and Implementation and will interact with key stakeholders internally and externally.

Job Roles and Responsibilities:

- Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.

- Creating the pitch decks, maintaining decks, reorganizing decks for specific pitches. Ensuring top notch presentations with the right story line.

- Delivering presentations and demonstrations to prospective and current clients.

- Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements.

- Managing the sales bid process by responding to RFI's & RFP's.

- Working closely with Sales to ensure successful closure of the sales process.

- Liaising with Product Managers to provide feedback from clients about product requirements.

- Keeping abreast of market trends and product & competitor landscapes.

- Coordinate Client visits/ Due Diligence and own outcomes.

- Manage Proactive initiatives around cross sell, campaign management, etc.

- Manage & Coordinate Pricing and Contracting requirements specific to pursuits.

Qualification & Experience:

- Post Graduate Degree.

- Prior experience either in the BPO industry (US Mortgage preferred).

- Prior Pre Sales experience will be a plus.

- Good communication Skills - Both Written and Verbal.

- Ability to work in an unstructured environment with minimal pre-defined rules.

- Ability to cope with high pressure and tight timeline requirements.

- Flexibility to span different types of work - Transactional to consulting.

- Excellent communication skills, presentation skills, influencing and negotiation skills.

Women-friendly workplace:

Maternity and Paternity Benefits

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