Presales Consultant - IT

Job Description Service Presales :

Responsible for IT Infrastructure Managed Service Solution Architecture. Having experience in Infrastructure Managed Services (Data Centre Management Services, Cloud Management Services, End User Management Services)

Key Job Functions :

- Keep abreast on Technology trends and market needs around IT Services

- Package new offerings to complement the current offerings portfolio

- Assess the current offerings portfolio and repackage for better penetrations

- Regular interaction with sales team to understand customer pain points in IT services and suggest remedial measures which can create avenues for business

- Expertise in contributing towards providing detailed responses to RFP/RFQ/RFI

- Develop RFP by understanding the customer needs and their business requirement

- Gather detailed requirements from customer RFP's

- Discussions with customer and other stake Holders to seek clarifications on RFP if required

- Arrive at technical proposal with right Service design & solution based on the RFP needs

- Put together winning solutions in response to RFPs, working closely with sales and delivery owners for delivery imperatives and cost inputs and sales / delivery owners.

- Timely response to all Request for proposals & Information request

- Create impactful presentations, backed by market intelligence, to support the sales / Account Owners on specific pursuits.

- Actively participate and contribute to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities.

- Create collaterals and case studies based on offerings and work delivered by Organization, demonstrating the ability to address customers specific business needs.

- Develop industry specific technical whitepapers and collaterals.

- Strategic Engagements with the Tools & Automation OEM/Partner's.

Required Skills & experience :

- Graduate with min 7-10 years of experience in IT Service Delivery / IT Services Pre-Sales role

- Good understanding on Service delivery methodologies and frameworks

- Good understanding of tools & automation technologies.

- Need to have an understanding of Cost Benefit Analysis (CBA). Need experience to supporting the Technical Proposal

- Knowledge of strategic, conceptual, consultative selling

- Flexibility and adaptability with Pro-active approach to customer engagement.

- Experience in building and responding to RFP's.

- ITIL Certification is desirable

Required Personal Traits :

- Techno savvy with inclination to learn new technologies

- Excellent oral and written communication skills.

- Excellent presentation skills

- Excellent interpersonal and relationship building skills

- Advanced computer skills - MS office, MS project and Visio

- Ability to manage own workload and set priorities.

- Ability to multi-task, manage time effectively and handle tight deadlines.