Job Description:

Roles and Responsibilities:

- To deliver a high-quality experience to the prospects & customers during engagement, acquisition, and onboarding.

- Present and Demonstrate end-to-end product capabilities to all required point-of-contacts at prospect's / customer's end.

- Create Solution Document / Business Proposals, respond to RFQs/RFPs and create quick proof-of concepts / custom demos / integrations to help sales team negotiate contracts and drive deal closures.

- Assess the customer needs and arrive at the best solution via close collaboration with client's POCs, sales team, product/technology team, delivery team and partner teams, as required.

- Gain thorough understanding of the product/platform and continuously learn from new product updates and pitch them appropriately to the clients, based on their requirements.

- Gain continuous knowledge of the competition landscape and their offerings across all required domains and regions.

- Providing continuous feedback to product development / delivery team / sales team w.r.t. new trends / solution expectation from the customer sides based on market demand / research.



Requirements:

- Excellent presentation and demonstration skills, addressing all key pain points of the client at hand.

- High degree of expertise in making presentations / proposals and contracts with good commercial sense.

- Excellent aptitude, problem-solving skills and quick prototyping / proof-of concept-creation skills.

- Should have good exposure and experience w.r.t creating business /commercial proposals and responding to RFQs / RFPs etc.

- Should be passionate about customer-facing roles.

- Ability to grasp new technologies and drive executions quickly.

- Knowledge & Experience in SaaS, CRM Tools, Sales & Marketing Tools, and Cloud/AWS would be a plus.

- Good understanding of how cloud-based platforms/applications are delivered and consumed.

- Good understanding of unique features and challenges of SaaS applications (web and mobile).

- Knowledge of software tools and technologies, prevalent in the BFSI sector and how they get integrated, would be a plus.

- Knowledge of latest tools, technologies and innovations is equally important, e.g., knowledge of bots, AI/ML, Propensity, etc. would be a plus.

- Hands-on experience as a programmer (in any language - web/mobile development) would be a plus.

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