Achieve business results in Defence segment through effective translation of the business strategy into collated Branch Plans. Provide leadership and motivation to the Defence Sales team towards raising performance standards, and be a valuable resource to the Company.

1. Key Deliverables :

1.1 Facilitate creation of effective distribution of Officer Prahri and LA as per yearly goal sheet.

1.2 Maintain Month on Month Target Vs Achievement at a minimum of 100%

1.3 Facilitate and maintain the complete SM module at any given point.

1.4 Ensure that a minimum of 50% of total SM force is aligned for promotion and career Development at the end of CY.

1.5 Ensure cost efficiency in all aspects with specific focus towards Officer Prahri and SM hiring and optimize the cost of recruitment.

2. Business Results:

2.1 Ensuring alignment of business volume as per spread of the cantonment and SM module and thus maintain a SM Man month productivity of Rs 2 Lakhs APE.

2.2 Monitor and evaluate achievement of sales against expectation for each sales manager.

2.3 Ensure the Defence contribution of Business (sourced from Army/Navy/Air Force/Paramilitary/Police) is 70% on the overall NOP target YTD.

2.4 Ensure a conduct of a minimum 4 sales seminar presentations in the cantonment per month.

2.5 Ensure effective use of different training modules and selling skills program for both SM and distributor force in alignment with training team.

3. Customer Relationship Management - External:

3.1 Actively network and build relationships in the defence establishments/ cantonments

3.2 Review of sales process followed and quality of sales advice and after sales engagement

4 Code of Conduct and Compliance of all Regulatory norms:

4.1 Ensure adherence of code of conduct by the entire Team in respective branches

4.2 Confirmation to all financial and administrative systems.

4.3 Ensure Compliance to all statutory & regulatory norms.

4.4 Ensure compliance with all the Branch norms set by PLI.

4.5 For guidance, supervision and control over the Sales Manager / Agent /IM / OP / Specified Person in case of Corporate Agent under his/ her direct or indirect hierarchy in respect to their life insurance business.

4.6 For the quality of life insurance policies sourced by the Sales Manager / Agent /IM / OP / Specified Person in case of Corporate Agent under his/ her direct or indirect hierarchy in respect to their life insurance business.

4.7 Vicariously responsible for all the acts of omission and commission by the Sales Manager / Agent /IM / OP / Specified Person in case of Corporate Agent under his/ her direct or indirect hierarchy in respect to their life insurance business.

4 Code of Conduct and Compliance of all Regulatory norms:

4.1 Ensure adherence of code of conduct by the entire Team in respective branches

4.2 Confirmation to all financial and administrative systems.

4.3 Ensure Compliance to all statutory & regulatory norms.

4.4 Ensure compliance with all the Branch norms set by PLI.

4.5 For guidance, supervision and control over the Sales Manager / Agent /IM / OP / Specified Person in case of Corporate Agent under his/ her direct or indirect hierarchy in respect to their life insurance business.

4.6 For the quality of life insurance policies sourced by the Sales Manager / Agent /IM / OP / Specified Person in case of Corporate Agent under his/ her direct or indirect hierarchy in respect to their life insurance business.

4.7 Vicariously responsible for all the acts of omission and commission by the Sales Manager / Agent /IM / OP / Specified Person in case of Corporate Agent under his/ her direct or indirect hierarchy in respect to their life insurance business.

1. Branch Business Planning & Forecasting for monthly, quarterly and yearly forecasts.

2. Company and product knowledge

3. Financial fundamentals

4. Training & Education

5. Competition Knowledge

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