Senior Talent Acquisition Specialist at Practo
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Practo - Product Manager - B2C (3-6 yrs)
Product Manager - B2C @Practo Technologies
Job Description
Role: Product Manager - Clinic Operations
This role will be responsible for productize end-to-end user experience across operated clinics and hospital partners to deliver high-quality surgical care; and to enable the automation for operations processes through tooling/ productizing.
Responsibilities:
- Define product requirements based on market research, customer feedback or based on asks of the internal business operations team
- Create & communicate a clear vision for the products with all stakeholders.
- Be in charge of competitor analysis, market analysis, product analysis, business cases, product evolution, and product marketing.
- Priorities product rollout based on business impact.
- Understand the complete user journey for surgical care cases and identify the touch points that can be productized to provide a great experience to users.
- Collaborate with the Engineering team, Design team and Product teams on development activities.
- Work closely with the fulfillment and operations team to implement tools/ product changes that will help in automating processes
Desired background:
- Ability to understand and analyze user needs and conduct market research. Create and deliver on product vision, goal, strategy, and roadmap
- Excellent analytical and problem-solving skills
- Experience in solving for omnichannel user experience in past roles is highly desirable
- Strong zero to one thinking and ability to come up with innovative solutions
- Keen attention to detail and ability to work with user interface designers and usability experts to define customer experience for all customer-facing features
- Strong stakeholder management and proven ability to lead without authority
- Ability to organize, manage, and priorities tasks. Prior experience working with engineering through complete technology product lifecycle
Eligibility Criteria:
- Should have hands-on experience working with Product teams for a minimum of 4 yrs - working closely with Product, Design & Engineering, on actually building the Product.
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