Responsibilities:
- Prepare accurate and timely invoices for our SaaS clients.
- Review contracts and apply appropriate rates to invoices, ensuring adherence to terms.
- Reconcile invoicing with system usage data to ensure accuracy and identify discrepancies.
- Assist with the implementation of pricing changes within the billing system.
- Process daily batches related to billing and accounts receivable.
- Contact customers regarding outstanding payments due.
- Assist with the collections process to ensure minimal bad debt, specifically targeting accounts receivable over 60 days.
- Assist with notifications regarding declined credit card charges and ensure timely collection of dues.
- Assist with the verification, reconciliation, and analysis of accounts payable.
- Provide support to accounting and other departments on various projects.
- Perform reconciliations as needed to ensure data accuracy.
- Understand and actively seek to improve existing processes.
- Document current processes and controls.
- Facilitate communication between operations, engineering, support, sales, and onboarding teams to ensure everyone operates with consistent information.
- Roll up sleeves and handle various tasks related to accounting, administration, and other aspects of the business as needed.
- Handle customer queries and resolve accounting-related issues.
- Undertake any other duties that may arise from time to time.
Job Requirements:
- 3-5 years of prior experience in accounting, with a strong focus on SaaS recurring revenue billing.
- Experience in medical billing, revenue cycle management, or practice management is a significant plus.
- Proven ability to automate processes using tools and technology.
- Strong Microsoft Excel skills are essential, including the ability to work with complex spreadsheets and formulas.
- A proactive and "roll-up the sleeves" attitude with a strong team player mentality.
- A genuine desire to do the right thing for our customers, ensuring accurate and timely billing.
- Impeccable written and verbal communication skills, with the ability to interact professionally with clients and colleagues.
- Detail-oriented, analytical, and highly professional approach to work.
- Ability to thrive in an extremely fast-paced environment.
- Proven ability to multitask and adjust priorities on-the-fly based on business requirements.
- Experience with a CRM system is desirable.
- Eagerness to learn, adapt, and improve your work, actively seeking out help and implementing feedback.
- Fast learner, detailed-oriented, and an ardent problem solver.
- Self-discipline to manage the position effectively on a day-to-day basis
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