- Strong knowledge of AA Delivery Management processes, tools, onsite-offshore engagement model.
- Should have managed a delivery team of 50 people or more in the US, India and other geos with gross margin targets.
- Should have strong customer relationship and project management capabilities.
- Should possess excellent team management, communication, and leadership skills
- It is necessary that the successful candidate will strong experience to engage with customers at senior leadership levels.
- CPG/media/Online/retail domain experience in AA.
- Should be able to drive Solutioning and proposals.
- Onsite US experience at least 3 years with large customer managing Analytics engagements.
- To lead Delivery and business expansion for all of Manthan Services- AAmarqueetargetted accounts.
- This would include managing customers and their expectations.
- Manage and grow such customer relationships in value, customer satisfaction, revenue mix
- Upsell&Crosssell of services
- Leading, growing and mentoring an enthusiastic team of high energy professionals and build future leaders in the US, India, and Globally.
- Delivery Leadership: Enhance delivery, quality, governance processes; manage client concerns & escalations; drive productivity, utilization.
- Will drive future growth by managing gross margins, ideal revenue mix.
- Will be involved in solution development, RFP support.
- Create new services that map to the market place requirements.
- As a senior leader of the team, this role will carry responsibility in aiding organization development, innovation &providing solution while also aiding business development effort.
- Build additional competencies & skills sets in line with market requirements and future growth potential.
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