- Understanding of what win back &amp; retention metrics are and how to impact them (churn, reactivation &amp; engagement) - Built insights via field research and historical data on the possible reasons/triggers for churn. Validate and test the hypothesis by conducting experiments - Lead win-back efforts in tandem with product and analytics. Develop, implement and optimize offer strategy. - Execute end-to-end win-back and retention strategy across multiple channels - Think of creative concepts to convert and engage inactive users, perform extensive campaign analysis weekly &amp; monthly to find continuous improvement opportunities - Hiring coaching and leading a team to support in the implementation of win back and retention strategy. - Define user segmentation strategy to enable efficient win back &amp; retention tactics. - Collaborate with - active user engagement team- members to align efforts and improve group performance ( Improvement of Cohorts &amp; LTV of users) - Provide the business with up-to-date user insights with relevant data points to enable effective decision making. - Liaise with various stakeholders for the successful rollout of various products and programs. - Demonstrate ability to influence without authority and drive measurable outcomes.

Bangalore

 Porter.in - Manager - Reactivation & Winback 

 Porter.in - Manager - Reactivation & Winback  ,Job Description for  Porter.in - Manager - Reactivation & Winback  in Porter in  Bangalore for (1-3) years of experience. Apply Now!

Job Description for  Porter.in - Manager - Reactivation & Winback  in Porter in  Bangalore for (1-3) years of experience. Apply Now!