Porter.in - Engineering Manager

Backend Engineering Manager

Responsibilities

This role requires a person to drive the engineering of a set of products by aligning with business and product stakeholders, and building and upskilling a team to aid in this. The responsibilities include:

Business and product alignment and engineering planning

- Work closely with business and product stakeholders to understand and align with product initiatives and iterations.

- Help shape the engineering requirement by aligning with the product manager and fleshing out concepts and user flows.

- Formalize product requirements into roadmaps and sprints. Product and system development

- Drive high level modeling and design for projects, also focusing on non-functional aspects, including but not limited to database design, communication protocols, deployment systems, etc.

- Drive adoption of design frameworks like domain driven design, clean architecture, etc., resulting in a robust layered architecture.

- Drive good code review practices, using the review process as a mentoring tool to upskill people.

- Ensure test coverage of systems, partly through unit and integration testing, and partly through blackbox testing by collaborating with the Quality Assurance team, via good testing practices.

Project Management

- Drive the execution of the project by delegating tasks effectively.

- Resolve blockers through technical expertise, negotiation and delegation.

- Estimate timelines and ensure adherence to them through effective sync-ups and course corrections.

Maintenance

- Formulate SLAs and oversee their adherence for the various systems, effectively tracking issues and performance inefficiencies.

- Performance monitoring and optimization for systems.

- Drive technical re-design, remodeling and refactoring of systems for robustness and sustainability.

Team Management

- Typically manage a team of 8-15 cross-functional team members from a delivery perspective, with 3-6 direct reportees, and a portfolio of 3-6 products.

- Do periodic assessment of reportees, chart their career growth paths and train them.

- Recruit members into the team by collaborating effectively with the recruitment team.

Technologies Used

- Web application frameworks : Ktor, Ruby on Rails, Node.js, Java Play, AWS Lambda

- Languages : Kotlin, Java, Ruby, Javascript, Python

- Datastores : PostgreSQL, Aerospike, Redis, DynamoDB, Amazon Redshift

- Communication : HTTP, Amazon SQS, Sidekiq, Amazon SNS

- Server management : Amazon ECS, Docker

- Design frameworks : Domain Driven Design, Clean Architecture, Layered Architecture

Product Overview

- You will be contributing to products concerning both customers and partner drivers.

- Product sectors include:

- Growth : You'll build tools to help boost user growth on the platform including our industry best driver on-boarding, training and certification system, referral system, and lead management models.

- Lifecycle Management : Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.

- Transaction Experience : You'll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you'll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.

- Fulfilment : As part of the fulfilment team, you'll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.

- Enterprise Solutions : You'll help Porter's enterprise customers achieve delivery excellence. You'll build tools for contract management, fleet management, fleet and route optimisation tools, alerting and monitoring tools, and analytics suite among others.

Company Overview

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 30% CAGR. Porter is the fastest growing leader in this sector with operations in 8 major cities, a fleet size exceeding 40k driver partners and a customer base nearing a million. Our industry-best technology platform has raised over 25 million USD from investors including Sequoia Capital, Kae Capital and Mahindra Partners.

We are addressing a massive problem and going after a huge market. We're trying to create a household name in transportation and our ambition is to disrupt all facets of last mile logistics including warehousing and LTL transportation. Our team has built products at Amazon, Apple, RocketFuel, WalmartLabs, and ETH Zurich among others. At Porter, we're here to do the best work of our lives. If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

Qualification Prerequisites

- Software engineering experience:

- EM 1: >= 7-8 years

- EM 2: >= 9-10 years

- Experience managing a technical team of at least 3-5 people

- Exposure to consumer facing products

- You have worked on large scale SaaS products and can rapidly familiarize yourself with complex products

- Strong technical background and ability to contribute to design and review

- Familiarity with our tech stack or an analogous tech stack

- Backend engineering exposure for the last 4 years