Porter.in - Assistant Manager - Insights & Experience

Roles and Responsibilities:

- Gather and analyze data from various sources to generate category-specific insights

- Design and develop metrics generate weekly/monthly reports

- Gather feedback from customers/partners through one to one interaction, surveys, etc.

- Gather feedback from city teams on the performance of a category

- Listening to customer/partners calls to identify pain points and generate insights for any new/existing category

Skills Required:

- Ability to breakdown any problem into components that can be collaboratively solved

- Ability to negotiate on the scope of the problem through business understanding

- Exceptional written and verbal communication skills

- Expertise in Excel