PNB Metlife - Manager/Senior Manager - Human Resources

Responsible for managing the complete people agenda for all Sales channels (Agency, Bancassurance, Direct etc.) in the region. Needs to develop the HR strategy and ensure effective implementation. In this role will need to develop and maintain a team of competent employees, create a high performance and positive work culture; develop the succession planning road map; manage improvement in Employee Satisfaction.

Talent acquisition

- Develop the sourcing plan and deploy recruitment plan

- Optimize source mix and hiring cost

- Ensuring hiring within agreed TAT

- On-boarding & Induction

- Pre Joining & Post Joining Formalities

Performance Management

- Coordinate the implementation of Performance management processes for the channel

- Assist the business heads in making promotion decisions

- Identify critical positions & suitable candidates for development

- Oversee implementation of annual performance appraisal process

HR Operations

- Provide feedback on processes & enhancements required in order to ensure alignment of HR processes with business objectives

- Ensure alignment with all statutory requirements

Employee Relations

- Monitor investigation and action taken on Employee Grievances / Disciplinary issues, violation of ethical norms

- Provide coaching & counselling for own patch in order to build a motivated team; and ensure smooth & cordial relations.

Exit Management

- Exit process including F&F

- Control Attrition