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30/07 Sheetal Rao
Managing Partner at InnoQuest Consulting

Views:3830 Applications:526 Rec. Actions:Recruiter Actions:15

PMO Leader - Senior Manager/Director - COO's Office - BPO (8-18 yrs)

Pune Job Code: 726665

This opportunity is with a BPO client and will be aligned with the COO's office. This will be at a Sr Manager/ Director level. The role holder will have the below responsibilities:

- Assist COO to manage the corporate development, operations, business verticals, support functions, growth and profitability.

- Help COO in management including complete P&L, marketing, Sales, HR, and taking company to desired level, achieving topline as per company goals.

- Support COO in preparing Organization and BU wise strategy and follow up and track all actions which comes out of various reviews.

- Assist in approval process and review the data before coming to COO desk

- Help in setting up BU wise regular reviews of strategies, Financials, Budgets Vs actuals, operational & market strategy.

- Establish and maintain the portfolio/program/project structure that aligns our delivery with our organizational goal

- Participate in definition of organizational controls, standards to plan and execute and share inputs to COO.

- Provide administrative and reporting support to the business operations across locations

- Monitor every project resourcing to ensure optimal resourcing of work demand within applicable budget parameters.

Experience & Education

i) 8-18 Yrs. of experience in similar roles from ITeS/BPO background

ii) Exposure of working in Operations, Solutions Designs, Transition in BPM Industry.

iii) Graduate any discipline. Engg/MBA from reputed Business School highly preferred.

iv) Flexible to travel


i) Certification on Project Management Course preferred

i) Excellent - MS office, excel, PPT

Skills & Attributes

i) Excellent Program Management Skills

ii) Ability to liaison and follow up with SMT(VP) above)

iii) Excellent Communication/Client Interaction/Presentation/interpersonal skills.

iv) Strong stake holder management

v) Result Orientation

vi) Ability to multitasking

vii) Industry connect

Women-friendly workplace:

Maternity and Paternity Benefits

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