About Plutus

- Nearly 50% of banks do not upgrade old IT systems as soon as they should, and 43% of US banks still use COBOL, a programming language dating from 1959 ...and extra layers embedded on top of it are causing outage- - UK FCA in its annual report

- In other words, banking systems are outdated and cannot be easily modernized.

- Fintech have responded enthusiastically to address this problem and in India alone there are over 2,000 fintechs and neo banks currently. Each of them is looking to provide value-added services through a tech-driven approach. However, in each case, the fintech or neo bank partners with a licensed bank for core services like savings or loan accounts which are delivered through the same legacy systems and hence are constrained themselves.

Enter Plutus.

- Plutus is a strategic partnership between Zeta and India's largest private sector bank HDFC with the mission to build a digital bank completely from scratch. Plutus will serve the bank's 25 mn+ consumers and drive growth to double the base to 50 Mn+ in the next 5 years. To achieve this, we- ve reimagined banking completely from the ground up.

- Plutus uses Zeta's Tachyon, a cloud-native, integrated modern core banking, processing and payments SaaS platform. Plutus is a digital led bank and payments offering initially targeted towards India's gen X, Y, Z and millennial audiences.

- With a customer-first philosophy, fortnightly releases and a modern intuitive mobile app, we are building an experience that will revolutionize banking in India. Join us to re-define this age-old industry.

About the team

The Plutus core team is organized as a multi-functional lean team of A players from Product, Engineering, Marketing, Growth Hacking, Design and UX, supported by an exceptional Support and Operations team.

The Role:

The functional responsibilities will encompass the following, but not be limited to:

- Taking complete ownership of business strategy, account management, program delivery and P&L of one of the large business lines within Plutus

- Working closely with HDFC and Zeta leadership to ensure objectives are met

- Own the strategic program management function - planning, leadership buy in, prioritization and program delivery management

- Define, measure and drive initiatives to achieve high customer acquisition, retention, NPS and monetization. Design initiatives across all teams - product management, solution architecture, engineering, operations, customer support, etc.

- Understand the tradeoffs of schedule, scope and quality, making decisions as needed to meet program goals

- Keep senior management and other key stakeholders informed on program status, key activities and risks. Escalate as necessary to maintain program velocity.

- Utilize industry best practices, techniques, and standards throughout program execution. Measure program performance to identify areas for improvement.

- Work to build organizational competency in managing critical cross functional initiatives, including documentation, tool development and mentoring.

- Build and manage a mid sized team of program managers, analysts, project managers

- Define how good becomes better. In other words, establish then work from a benchmark and build a metrics dashboard to demonstrate success in program/project completion and areas for improvement

Who should apply for this role ?

- You have 10 plus years of industry experience with strong experience in managing and/or building Banking Payments products encompassing 2 or more roles across

- Account and stakeholder management

- Program Management

- Tech Solutioning

- Preferred

- Product Management

- Software development delivery

- You have experience managing large IT/software programs both individually and with small-mid size teams preferably in banking or fintech

- You have multi-functional exposure across account management, product management, solutioning, operations, customer support, engineering delivery management with a spike in multiple areas

- You have achieved targets in an OKR and SLA environment with an explicit emphasis on metrics

- You are solution-oriented, creative and passionate

- You posses a research mindset with strong problem solving and organisational skills

- You have a natural ability to thrive in a fast-paced environment and juggle multiple projects at a time

- You are extremely meticulous with an eye for detail and focus on documentation

- You have the ability to adapt and work well with people and teams and experience leading mid-size teams of 15-20 people

- and about >10 years back you equipped yourself with studies in engineering and business from a premier educational institution.