29/11 Pooja Raul
Lead - Talent Acquisition at Piramal

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Piramal - Product Manager - Secured Business Loans/LAP (5-15 yrs)

Mumbai Job Code: 868491

Product and Process Management:

- Managing product and process strategy for LAP and small business loans.

- Portfolio management and managing product features

- Conceptualization and executing marketing activities for increasing direct business in mortgages

- Responsible for creating an end to end system and process automation for collections department and ensuring standardization of processes and reduction in errors and TAT.

- Liaising with stakeholders across different teams (policy, operations, risk, compliance, marketing etc.) for the product team

Performance Management: 

- Managing the internal sales team and external channel partners for acquiring business and P&L responsibility.

- Preparing hiring strategy, scorecard and ensuring increase in productivity of the team.

- Setting targets basis budgets, cost and revenue and to design incentive strategy for contests for the internal sales team and third party channel.

- Ensuring audits, compliance and sales errors are within the necessary guidelines

Strategic Initiatives: 

- Analyzing MIS and Analytics to give high level inputs and strategy to the senior management to implement initiatives.

- Responsible for designing strategy for resource allocation, new tie ups, cross selling campaigns through referrers, policy and process improvement.

- Responsible for Lead Management Systems and ensure tracking and closure of the leads.

- Understand application processing for mortgages across different operating models and look to recommend possible improvement

Portfolio Attrition Management: 

- Responsible for portfolio attrition and re-alignment of strategy.

- Portfolio planning and trend analysis

- Managing customer interactions and escalations

Training : 

- Conduct and execute training programs for sales teams on the product offerings

- Handle sales support, budgeting, campaigns for the product/ business

Women-friendly workplace:

Maternity and Paternity Benefits

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