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PhonePe - Marketing Operations Role (1-2 yrs)
Job Responsibilities :
- POC for handling Offer management process
- Understand business requirements of offers and drive them to make live on app
- Work closely with Creative team, localization, CS Design & tech team to drive offers go-live process
- Monitoring offers regularly & analysing to bring about enhancements in product as well as improvement in processes.
- Co-ordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to the customers
- Maintaining internal relations in resolving Ad-hoc issues and improving existing operational processes
- Addressing internal queries, data requirements and escalations regarding offer transactions
- Collaborate with internal and external business + technical teams to spearhead offers management Process.
Skills Required :
- Minimum work experience of 1-2 years in operations/payment industry
- Strong communication skills and ability to negotiate for one's requirements
- Advanced knowledge of Excel and basic knowledge of SQL
- Qualifications - B.Tech/MBA
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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