Responsibilities:
- Define configuration specifications and business analysis requirements
- Perform quality assurance
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
- You will be involved in automating data fetch processes for analysis and building dashboards to enhance data visibility to management and business stakeholders
- You collaborate with data engineering team to understand data instrumentation and architecture
- You are responsible for defining, developing and communicating key metrics and business trends to partner and management teams
- You model data in order to create generate deep insights and design right interventions.
- You execute quantitative analysis that translates data into actionable insights.
- You drive data driven decision making through the stake holders.
Requirements:
- Exceptional written and verbal communication skills.
- Ability to multitask and work on a diverse range of requirements.
- Hands on: BI tools (Cognos, BO, Pentaho, Qlikview), Web analytics tool (GA, Omniture etc), Statistical tools (R, SAS etc)
- Experience in analyzing very large, complex, multi-dimensional data sets.
- Penchant for business, curiosity about numbers and persistence to work with data to tease out insights.
- Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute.
- You have 2+ Years of experience in relevant role
- Strong problem solving and analytical skills.
- Exposure to statistical techniques such as regression, segmentation and forecasting
- Technical capabilities: SQL, Excel and Scripting Language
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