Performance Improvement Role - Global Business Services - Big4

Essentials Expertise

In-depth knowledge of :

- Global in-house captives (GICs) / Shared Services & Outsourcing advisory/ Outsourcing & Offshoring

- Finance Transformation

- Experience in setting up 3rd Party set up\Outsourcing\Shared Service Captive Unit

- Business diagnostics

Expertise in two or more of the areas listed :

- Go-to-Market strategy

- Planning, Budgeting & Forecasting

- Performance improvement of internal operations

- Working capital optimization

- Financial close process optimization

- Performance management and dashboard creation

- Service sourcing, RfP process

- Outsourcing/offshoring strategy and setup

- Design of SLAs, process KPIs and reporting requirements

- In-depth understanding of the current economic and business environment

Traits

- Professional network and networking skills

- Client relationship management skills

- Sharp focus on quality delivery

- Ability to develop and customize solutions relevant to client

- Professional networking skills

- Advanced knowledge of MS PowerPoint, Excel and Word

- Willingness to adapt to different industries

- Ability to plan work-delivery for the delivery team

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude and high commitment

- Maturity and ability to handle pressure

- Willingness to travel

Job Role

- Client service delivery/execution

- Manage engagement delivery on-the-ground

- Manage service quality, brand and client expectations

- Knowledge Management

- Contribute to brand development by writing articles, developing thought leadership and point-of-views

- Business development:

- Support in building professional relationships

- Support in acquiring new accounts and new projects

- Demonstrate a good understanding of the industry and solution

- People management

- Be a strong team player

- Assist in resolving people issues in the delivery team

- Ensure compliance to the firm's standards, processes and policies

Academic Qualifications

MBAs preferably from premier institutes such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS etc. with a solid academic background

Experience 3 to 6 years of relevant experience post-MBA:

Consulting background or industry background (business excellence or functional role) preferred with significant expertise in at least two or more of the areas listed - Go-to-Market strategy, business planning, performance improvement of internal operations, outsourcing/offshoring strategy