Performance Consultant - Education

Key Result Areas

- Design training programs for professional development of employees of client organizations

- Conduct training programs for corporate clients across the country

- Deepen relationships with clients for repeat business

- Ensure seamless coordination and delivery of client engagements

- Work closely with the client to tailor programs for maximum effectiveness

Activities

- Identify opportunities and conduct activities to increase prospect contacts through email campaigns, networking and face-to-face meetings etc.

- Understand client needs in development space in relation to organizational capabilities and suggest suitable solutions to the clients

- Coordinate with decision making team from clients end & internal delivery team from organizations end to generate revenue

- Map client organizations to understand future requirements and decision-making teams

- Conduct initiatives to develop and maintain strong relationships with decision making teams

- Cross sell and up-sell suitable solutions to client organizations

- Coordinate with internal teams and assigned resources to ensure completion of pre, during and post engagement activities

- Ensure Client satisfaction and feedback.

Competency Required

- Post Graduate/Graduate with minimum 2 years of experience in functional role in Sales / Customer Service (prior to pursuing training role)

- Minimum 2 years of experience in delivering Management Development Programs

- Should have managed direct reporting teams in earlier roles

- Certification in Training, Coaching, Psychometric assessment (MBTI, FIRO-B, DISC, Hogan, etc.) an added advantage

- Confidence to conduct business in virtual environment (mail and phone)

- High level competency in MS Office (Word, Excel, & PowerPoint)

- Ability to multi-task and working under pressure is a must

- Good communication skills. Fluency in local language will be an added advantage

- Being self-motivated, adaptable and collaborative are requirements for this role