Paz Care - Customer Success Manager

Paz Care Is India's leading insure tech startup started by second time founders and backed by marquee investors

Job Description :

- Manage relationship activities with clients in order to expand and retain existing relationships.

- Initiate new sales for the company through the expansion of revenue from existing clients and onboard them on the Paz Care platform.

- Achieve retention targets and improve client satisfaction through enhancement of services year on year.

- Retain and grow business, cultivating relationships with executive client decision-makers in the client organization and educate them about their health benefits.

- Drives the renewal process and implements the client-specific renewal strategy while cross selling and upselling of our products.

- Track claims settlements and technology adoption

- Drives client penetration and new business with existing and potential new clients through the introduction of products and services and expertise.

- Travel needed as client requirement.

Required Experience :

- At least 0 to 2 years of account management experience.

- Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization.

- Excellent negotiations skills.

- Proficiency in Excel.

- Strong organizational and time management skills

Education :

- Bachelor/MBA with 0-2 years of industry experience. Bonus points for Insurance industry experience

We offer you :

- Exciting growth opportunities, start-up culture.

- Competitive pay

- Group Health Insurance, Group personal accident insurance

- Sponsorship for online/offline training

- Team outings