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28/08 Shipra Bhambani
Assistant Manager - Recruitment & Retention at Paytm

Views:1530 Applications:490 Rec. Actions:Recruiter Actions:12

Paytm - Program Manager - Retail Channel (5-6 yrs)

Noida Job Code: 1306815

Program Manager- Retail channel

About the team: Affordability team at Paytm is an Omni channel team that drives EMI business at offline as well as online payment touchpoints.

Expectations :

- Program management, cross functional coordination, data analytics in collaboration with business analysts

- Ensure team deliverables are met on time and with high quality; Anticipate challenges to proactively identifying solutions and be the source of truth about Product roadmap

- Responsible for leading the operations process for activating brand offers on Paytm EDC.

- Active coordination with brand managers and backend teams in Paytm to ensure configuration of offers with maximum efficiency and accuracy

- Leading and streamlining the processes for onboarding of merchants for Retail channel & brands and taking initiatives to reduce customer and merchant grievances

- Bachelor's degree in engineering or related field with at least 7-8 yrs of exp.

- 5+ years of Program management/ operations management experience in a fast paced internal company

- High degree of ownership in taking things to completion with minimal oversight

- Ability to multitask and work on diverse range of requirements

- Prior experience in EMI industry is a plus

- Offer Configuration Lead

Requirements:

- Responsible for leading the operations process for activating brand offers on Paytm EDC.

- Active coordination with brand managers and backend teams in Paytm to ensure configuration of offers with maximum efficiency and accuracy.

- Leading and streamlining the processes for onboarding of merchants & brands and taking initiatives to reduce customer and merchant grievances

- Creating QC module for offer creation

- Liaise with operations team for timely enablement of scheme

- Reconciliation and timely dispatch of invoices

- Resolve for scheme related issues coming from the ground team and merchants

Skills required:

- Min of 5 to 6 years of experience in operations/ program management in fintech space

- Experience in affordability/ fintech space is a plus

- Adept in analyzing and working on data files and ppts

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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