Description: Objective is to create a process centric Organization and drive continuous improvement in our processes to make the organization more robust, improve our internal efficiencies and provide better experience to our customers. Responsibilities: - To understand all the business and functional processes; work closely with the stakeholders in mapping / documenting the processes & SOPs - To carry out a regular audit of the processes and ensure strict adherence to the processes by all stakeholders - To review the processes along with the stakeholders at regular intervals, identify process improvements and eliminate unwarranted steps or processes to make the organization more agile, improve the speed of execution by reducing the TAT at every step in different processes - To work closely with the Digitization / IT Team and help them to prioritize and digitize the processes - Be the custodian of all processes, maintain a central repository of all processes, continuously update the processes, and ensure proper document/version control - To identify and suggest the right approach & tools viz. 6 sigma for driving the improvement projects - To Train managers/associates on creating processes / SOPs, implementing improvement projects using various tools & techniques - To play the role of MR / SPOC for certification under various bodies Profile: - Graduate/ PG with 8 - 10 years of experience, with minimum 4 years in process excellence / Six Sigma black belt role certified. - Thorough implementation knowledge of process improvement techniques (Lean / Six sigma) - Preferably from Internet / Ecommerce / BFSI / Telecom domain

Delhi NCR

Mumbai

Paytm - Process Excellence Head 

Paytm - Process Excellence Head  ,Job Description for Paytm - Process Excellence Head  in Paytm in  Delhi NCR Mumbai for (8-10) years of experience. Apply Now!

Job Description for Paytm - Process Excellence Head  in Paytm in  Delhi NCR Mumbai for (8-10) years of experience. Apply Now!