Paytm - Manager - HR Transformation

About Us: About Us: Paytm is India's leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR, and Payment Gateway where payment aggregation is done through PPI and also other banks' financial instruments. To further enhance merchants' business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.

About the role: HR Systems Transformation Lead will be responsible for driving process simplification and digitization of all HR processes with a view to customer satisfaction. He/She will define the HR Technology roadmap and work towards achieving customer delight by executing the necessary projects effectively.

Expectations/ Requirements

1. Process Re-engineering & Solutioning.

2. Work with process stakeholders to understand and simplify processes.

3. Drive process simplification by removing manual work.

4. Come up with an insightful solution and HR Technology selection & Vendor management.

5. Sign off PRDs in line with the functional requirements.

6. Review the existing HR Technology landscape in order to utilize it effectively for implementing simplified processes.

7. Shortlist suitable HR Tech vendors that meet the functional requirements

8. Develop good working relationships with the HR Tech vendors

9. Work with the vendor and process stakeholders to define the project plan for implementation

10. Program manages the project for requirements, change requests, timelines, efforts, and cost.

11. Go live as per agreed timelines and do the necessary Change Management.

12. Align and help stakeholders in managing change

13. Ensure continuous connection to understand issues so as to effectively implement solutions

14. Ensure proper training, adoption & Continuous Improvement.

15. Drive usage and adoption of the modules that went live

16. Drive and track usage and adoption metrics

17. Continuously look for feedback for improvements

Superpowers/ Skills that will help you succeed in this role :

1. Minimum 3-6 years of experience in HR Transformation/ Systems is highly preferred.

2. Good understanding of HR Technology / Systems understanding Analytical.

4. Should be Solution-oriented.

5. Attention to detail

6. Should have managed HR Tech projects.

7. Exposure to end HRMS implementation is required.

7. Must have HR Domain details understanding.

Education: Must be an MBA in HR

Why join us ?: Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India's fastest-growing Fintech Organization. Agile & a democratic setup that gives space to your creativity, offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.

Compensation: If you are the right fit, we believe in creating wealth for you with an enviable 500 mn+ registered users, 21mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!