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02/03 Revanth
Junior Manager at Paytm

Views:5352 Applications:1814 Rec. Actions:Recruiter Actions:53

Paytm - Key Account Manager (1-10 yrs)

Bangalore Job Code: 897773

Key Account Manager - EcommercE


Roles & Responsibilities :

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Know the market: Stay on top of technical advancements in an ever-changing landscape, find opportunities and prioritize.

- Know the competition: Understand on-line and off-line players/SKUs.

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required, this would be for OEM partners & retail chain leadership team.

Partner Management :

- Develop a deep and long-standing relationship with the retail partners & OEM partners - to drive relationships from the tactical to strategic.

- Negotiate on the terms of business with the vendor - products, returns, ordering, processing TAT, commission, etc.

- Ensure high-share of mind from the partner. Build deep ties.

- Have in-depth knowledge of competition

- Develop and implement industry best practices.

Selection and Offers :

- Work with partners to get the best possible selection & sellers on boarded.

- Drive best offers and discounts for the customers

- Ensure optimum width & depth in all relevant SKUs

Operations:

- Optimize all operations tasks like delivery timelines, catalogue quality, city level supply, etc.

- Need to also own feedback metrics around customer complaints, NPS, seller complaints & seller NPS

Desired background :

- Educational background - Graduation, MBA is preferred

- Experience in Large appliances is a must, e-commerce experience is preferred.

Women-friendly workplace:

Maternity and Paternity Benefits

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