Paytm - DGM - Program Management - Offline Payments Domain

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.

About the team:

Offline Payment vertical caters to our merchant partners by offering them products like QR code, Soundbox, EDC, Loan. Paytm has been a pioneer in merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App.

We are looking for a engagement manager who is adept in accelerating the core growth metrics. If you are passionate for marketing campaigns, have a knack for data based decision making, love extreme attention to content & design detail , we want you!

About the Role:

We are looking for a Program Managers for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you!

Expectations/Requirements:

- Program management, cross functional coordination, data analytics in collaboration with business analysts

- Working closely with the sales team, product team, risk team, finance team, storefront team to scale up Active merchants and transactions in the market

- Manage the merchant portfolio and build detailed dashboards with Analysts to give a fair understanding of App Usage and behaviour on Paytm for business App

- Regularly visit market to understand the end user, their aspirations and issues. Coordinate with external suppliers and internal service team to ensure user satisfaction

- Create project plan roadmap with timelines, delegate ownership and project documentation. End-to-end ownership.

- Prepare representation of project performance for internal/external stakeholders

- High level of adaptation skills in frequently changing business realities

Superpowers/ Skills that will help you succeed in this role:

- Bachelor's degree in engineering or related field from reputed colleges.

- Should have relevant experience in Consumer internet industry in similar roles across Growth Marketing .

- Must be data driven with strong problem solving and analytical skills

- High degree of ownership in taking things to completion

- Ability to multitask and work on diverse range of- requirements-

- Excellent communication- skills- with- ability- to- handle- complex- negotiations-

- Prior experience in e-commerce industry is a plus .

Compensation:

- If you are the right fit, we believe in creating wealth for you

- With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!