OYO Rooms - Senior Operations Associate/Operations Associate - IIT/BITS/NIT/IIM/ISB/MDI/FMS

Title: Sr. Operations Associate/ Operations Associate

Location: Goa

Brief :

- OYO has been at the forefront of innovation in the travel and living accommodation sector and is, today, India's largest network of branded hotels and living spaces.

- OYOs come in all shapes, sizes, styles, interiors, geographies and complex operations and our aim is to provide predictable guest experience to our guests. Fulfilment Operations function @ OYO is at the heart and soul of OYO's Home business. It defines the way indian travelers stay out of their homes and find quality living spaces to stay in. Our vision is to create the most reliable and trusted property management company in the world which can acquire and manage properties at large scale in all shapes, sizes and geography and provide the best hospitality experience to our customers - both property owners and guests. If you're excited, passionate and ready to roll up your sleeves to build / be a part of world class function, this team is the place to be.

Duties and Responsibilities:

- Setup and run the OYO Homes Fulfillment Center to ensure 100% adherence to fulfilment on a daily basis

- Execute complex operations and solve problems persistently and at a lightning speed

- Design and implement processes and systems for scale to drive operational efficiency and provide structure in a haphazard environment

- Lead a team of 5-7 executives to effectively manage and improve day to day operations

Required Skills:

- First principle problem solving, analytical skills, data-driven focused decision making

- Good program management and project management skills

- Stakeholder Management with business development, transformation, Design and internal operations teams

- Strongly inclined to do high quality and impactful work in an dynamic and unstructured environment

Eligibility Criteria:

Undergraduate degree from a Tier I college/university in India (IIT, BITS, NIT, etc.) or MBA/PGDM from Tier I Colleges in India

- Experience of around 1-2 years preferably in factory or warehouse operations

- Ability/Willingness to build and execute operational capabilities, processes and systems

- Good understanding of consumer experience and levers to improve it

- Excellent communications and sound analytical skills