Manager - Talent acquisition at OYO Rooms
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OYO Rooms - Revenue Head (7-11 yrs)
Position: Revenue Head
Reporting Manager: Hub Head
Location:
Job Description:-
Revenue Head will own the revenue for the complete hub and will be instrumental in driving occupancy and ARR through various levers.
Role would require the following:
Problem Solving:
- Owning a portfolio of hotels and understanding the root cause of low revenue at the hotel - Revenue Score, Walk-In, OTA, MM, App conversion metrics, Pricing, etc.
- Design processes and solutions to improve overall revenue
- Use Data Science and solid first principles to understand the root cause
Revenue Score Improvement:
- Understanding the gaps in revenue score and working on levers of improvement - Restrictions, image score, 3C, Floor pricing
- Working along with the Operations, BD team and Owner to resolve root problems and improve conversion metrics at the hotel
Channel Improvement and Utilization :
- OTA - Work along with the central team and field team to improve OTA performance - listing, pricing, content, reviews and campaigns
- Walk-In - Drive better walk-in performance and adoption, increased walk-in recording, reduction in no-shows. Will also work with Revenue Assurance and OFC team to resolve suspicious cases. Additionally, will work with the central and hub teams to conceptualize and implement technology solutions
- Micro-Market - Matchmaking the MM demand with correct hotels - organize events, conduct show around, and work with the central team to optimize MM incentive. Identify and migrate hotel personal leads, owner demand to OYO network
Hyper-local revenue optimization :
- Peak Pricing - Understand the local peaks - marriages, local festivals, social gatherings, sports events and give the inputs on price accordingly in advance
- Hyper Local Marketing - Organize local neighborhood campaigns, social events, nurture hotel sales and hyper local network for better demand generation
Stakeholder Management :
- Collaborating extensively with all internal stakeholder - Hub Heads, Ops Heads, AGMs, BD Heads, BDMs to work on revenue improvement projects at hotel
- Working with central teams to work enhancing the revenue - Pricing, OTA, Walk-In, MM Team.
- Working along with the owners to understand and resolve the problems.
Skills Needed:
- Fluent communication - both verbal and written, and ability to manage situations
- Data Orientation: Sound understanding of numbers and data and should be able to identify trends, patterns, outliers and deep dive into core issues. Knowledge of R and SQL is a plus
- Demonstrates high ethical values
- Ability to work under tight deadlines and handle pressure
Eligibility: :
- Minimum 6 months of tenure in current profile at OYO.
- Should be appraised Meet Expectations or Exceeded Expectations in the last Appraisal Cycle.
Band: 4A - 4B
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