14/05 Shivang Pandoh
HR Business Partner at OYO Rooms

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OYO Rooms - Project Manager - Revenue & Operations (4-7 yrs)

Dehradun/Uttarakhand Job Code: 697554

Key Responsibilities & Levers:

Project Manager is responsible for owning the revenue of a certain set of hotels. He/ She will work with the field teams and central teams to ensure that occupancy of all the hotels in the portfolio is above 70%.

1. Revenue Score Upliftment

Metrics:

- Restrictions: UMC, LID, Foreign Guest

- Irrational Floor removal

- Image Score

- 3C

Actions:

- Work along with the AGM, Compliance officer and TR Head to remove restrictions, irrational floor, and improve the image score

- Will identify the pain hotels, and meet the owner to resolve the problems

2. Channel Utilization : 

OTA : 

- Will work on improving the OTA listing including resolving prior issues

- Ensure pricing update for future for OTA

- Work with the central OTA team to run special campaigns

- Ensure top quality content and high review score for the portfolio

Walk-In : 

- Will drive walk-in campaign adoption to ensure that walk-in revenue is captured in the OYO system

- Will work with the AGM to reduce walk-in no-show and identify inconsistencies

- Will identify suspicious hotels and work with the Revenue Assurance team to conduct revenue audits

- Work along with the BD team to enforce strong consequence management for repeat offenders

- Will work with the central team and local TR team to get technology solutions implemented at a hotel to control walk-in fraud

Women-friendly workplace:

Maternity and Paternity Benefits

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