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Senior Executive Human Resources at OYO
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OYO Rooms - Operations Manager - IIT/NIT/BITS (1-6 yrs)
OYO Rooms - Operations Manager - IIT/NIT/BITS (Tamil Language Must)
Operations Manager - Tier B.tech College Only
About The Role:
Duties and Responsibilities:
- Setup and run the operations function for OYO Homes business across the city
- Execute complex operations and solve problems persistently and at a lightning speed
- Responsible to customer experience, handling all guest escalations
- Lead a team of 10-15 captains to effectively manage and improve day to day operations
Required Skills :
- First principle problem solving, analytical skills, data-driven decision making
- Good people management, team building and program management skills
- Stakeholder Management with business development, transformation, Design and internal operations teams
- Strongly inclined to do high quality and impactful work in an dynamic and unstructured environment
Eligibility Criteria:
- Undergraduate degree from a Tier I college/university in India (IIT, BITS, NIT, etc.)
- Experience of around 1-2 years, should have led a team in the past
- Ability/Willingness to build and execute operational capabilities, processes and systems
- Good understanding of consumer experience and levers to improve it
- Excellent communications and sound analytical skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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