Job responsibilities 1. New property on boarding - Own the new property on boarding process adhering to the standards laid down for the various property types - Tracking new property audit submissions and helping with the team clear it 2. Efficient running of back end operations - Lead and manage a team of 15 resources to handle back end operations nationally Skills: - Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments. - Establish a high standard for productivity, quality, customer service as well as define user guidelines. - Develop company systems for customer interaction and voice response and control the implementation process. - Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures. - Aid human resources department in recruitment process by interviewing potential hires and outlining clear job expectations.

Gurgaon/Gurugram

OYO Rooms - Manager - Operations Excellence 

OYO Rooms - Manager - Operations Excellence  ,Job Description for OYO Rooms - Manager - Operations Excellence  in OYO in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!

Job Description for OYO Rooms - Manager - Operations Excellence  in OYO in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!