OYO Rooms - General Manager - Operations

General Manager - OYO Self-operated properties

GM will be the business owner of a portfolio for multiple hotels and will be working on the following along with the Central OYO infrastructure:

P&L Management:

- Owning end to end profit and loss of the portfolio of hotels (2 - 7 hotels).

- Identifying ways to improve the revenue across verticals - Room Revenue, F&B, MICE, Caf-, etc.

- Controlling end to end operations and costs across all the cost heads - optimizing efficiency and operations.

Vendor Management:

- Managing end-to-end vendors - Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and Maintenance

People Management:

- Leading multiple teams - Field Engineers, Trainers, Vendor Business Development.

- Planning hiring needs (including bench requirements), managing the capacity and planning for the peak.

- Managing the performance objectively, coaching and engaging the team. Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc.

Problem Solving:

- Thinking on the feet and be self-driven in resolving problems in hand

Data Orientation:

- Sound understanding of numbers and data

- Identifying trends, patterns, outliers and deep dive on core issues.

- Optimizing Guest Experience, Revenue and Operational Costs, working within a defined budget.

Stakeholder Management

- Engaging with different stakeholders - vendors, property owners, local and central cross-functional teams to deliver the best operational excellence

- Should have excellent communication and leadership skills to work in a dynamic environment.

MUST REQUIRED:

1. An experience between 5 and 10 years in handling multiple properties would go well.

2. Same industry experience would go well with the profile.

3. Will be preferring young talent up to 35 of age.