Orchid Shipping - Business Development Manager

Key Responsibilities:

- Customer Acquisition: Proactively identify, qualify, develop, and engage new prospective customers to promote our comprehensive Freight Forwarding Services.

- Business Opportunity Identification: Identify and explore new business opportunities within the Air and Sea freight sectors, particularly focusing on generating volumes.

- Needs Assessment: Thoroughly assess the specific freight forwarding needs of potential customers.

- Rate Quotation: Prepare and provide accurate and competitive rate quotations to assigned clients based on their requirements for various sectors and ports within our principal's service profile.

- New Customer Development: Aggressively develop a new customer base while effectively retaining and growing relationships with existing clientele.

- Booking Conversion: Diligently follow up with clients on submitted proposals and quotes to secure bookings and convert inquiries into confirmed business.

- Commercial Target Achievement: Consistently strive to achieve and exceed set commercial targets for both volume and revenue.

- Sales Reporting: Generate accurate and timely daily, weekly, and monthly sales reports and submit them to the respective Heads of Departments (HODs).

- Relationship Building: Proactively build and maintain strong, long-lasting relationships with new and existing clients.

- Post-Sales Support: Provide outstanding post-sales support to all clients to ensure satisfaction and foster repeat business.

- Sales Strategy Execution: Consistently execute established sales strategies across the assigned zone.

Skills We Seek:

- 5+ years of proven experience in Business Development or Sales within the Freight Forwarding industry.

- Strong understanding of Air and Sea freight forwarding processes, terminology, and market dynamics.

- Proven track record of identifying and acquiring new customers and achieving sales targets.

- Excellent communication, presentation, and negotiation skills.

- Ability to build rapport and establish strong relationships with clients.

- Strong follow-up skills and a tenacious approach to converting leads into bookings.

- Excellent organizational and time management skills.

- Proficiency in generating sales reports and analyzing sales data.

- Self-motivated, proactive, and target-oriented with a strong drive for results.

- Familiarity with relevant industry software and tools.

- Ability to work independently and as part of a team.

- Willingness to travel as required to meet with clients (primarily in Mumbai, Delhi, and Ahmedabad).

- Knowledge of specific industry verticals (manufacturing, retail, pharmaceuticals).

- Familiarity with CRM systems