Oracle - Senior Manager - Order Management

Manages activities of revenue team to ensure that revenue is recognized in accordance with Corporate policies and SEC standards. Manage and resolve internal customer inquiries Manages a professional staff.

- Responsible for ensuring timely and accurate reporting of revenue activities for Oracle Corporation. Directs staff activities to ensure accurate processing of all revenue related activities in accordance with corporate policies and Service Legal Agreements. Includes reconciliation of receivables and unearned accounts and processing of revenue impacting adjustments.
- Develop, manage, and implement systems to improve departmental processes and procedures. Work closely with other organizations to ensure that system enhancements and business processes are implemented. Identify, propose and initiate implementation of system enhancements and business process improvements.
- Develop and maintain relationships with key players internally and in local countries. Acts as a liaison with key personnel of the revenue cycle in the IeBC, Division, and local country levels to ensure business needs are met. May train employees on system and process upgrades and/or changes.

- Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet business needs.. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of accounting practices. Strong understanding of transactional impacts. Oracle Financials and Excel knowledge is essential. AR/RA Experience.

- Candidate should have experience in customer services/resolution group teams

- Ability to manage executive level escalations and coach/guide his/her team to effectively handle them independently

- Driving innovation working with various stakeholders across the E2E process cycle

- Ability to manage remediation/improvement initiatives by working with multiple stakeholders and provide summarized updates to executive teams

- Willing to work under ambiguous situation and adapt swiftly to changing business requirements

- Coach, Facilitate & Mentor highly skilled team members to achieve their career goals

Added Advantage:

- Understanding cloud services fulfillment process flow

- Experience in incident management for complex process area