For a fast growing edtech organisation, we are looking to hire at a leadership level- - Manage Operations, Design &amp; Process Excellence, customer engagement/ satisfaction and Ops Support Functions - enhancing the overall experience while solving immediate issues in the most agile manner while working with all the relevant cross functional teams. - Ownership of daily/weekly/monthly performance delivery of all partner teams. Working with in-house and Partner teams to ensure all deliverables are met on various metrics like Quality, SLs, and efficiency related metrics. - Weekly/monthly performance reviews with company Leadership and Partners. - Deeply understand seller pain, implement new processes and contribute to ongoing process improvements. Managing customer&amp;instructor satisfaction, NPS and escalations optimally and effectively. - Roll-out organizational goals/objectives with in-house and Partner teams and maintain strong relationships with Partner Leadership. - Graduate with strong Operations understanding, with a total of 15 years of experience, with 10-12 years of experience in operations management, with a diverse portfolio that combines Analytics and Technology related work. - Has been in a Leadership role for atleast 2 years - MBA from a premier B school would be an plus - Strong ability to understand and incorporate

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Operations & Strategy Lead - EduTech 

Operations & Strategy Lead - EduTech  ,Job Description for Operations & Strategy Lead - EduTech  in i4 Consulting and Technology in  Any Location for (8-14) years of experience. Apply Now!

Job Description for Operations & Strategy Lead - EduTech  in i4 Consulting and Technology in  Any Location for (8-14) years of experience. Apply Now!