Operations Manager - Sales - Healthcare

Please find the below Job details for your ready reference:

MAIN PURPOSE OF JOB:

Is it for you?

If you're a good leader, able to motivate and you know a thing or two about hitting sales targets, you'll be on your way to making a good Sales Manager. There's also a large degree of organization and planning because you'll often be responsible for directing a team - or a department - of sales recruiters towards hitting those all important company sales targets. You'll also be responsible if you don't.

The bottom line is that you'll be trying to hit targets by developing sales strategies and then motivating your team. You- ll compile and analyze sales figures and also report back to senior managers. There's also plenty of room for imagination and initiative and you can go a long way by thinking ahead of your competitors or looking for new opportunities.

The hours are usually typical office hours but you we need someone who is willing to put in the hours to make it happen Needless to say, it can be stressful but also directly financially rewarding

Responsibilities :

Achieving the Task :

- To identify aims and vision for the Operation, purpose, and direction - define the activity (the task).

- To identify resources, people, processes, systems and tools (inc. financials, communications, IT).

- To create the plan to achieve the task - deliverables, measures, timescales, strategy and tactics.

- To establish responsibilities, objectives, accountabilities and measures, by agreement and delegation.

- To set standards, quality, time and reporting parameters.

- To control and maintain activities against parameters.

- To monitor and maintain overall performance against plan.

- To report on progress towards the Operations aim.

- To review, re-assess, adjust plan, methods and targets as necessary .

- To establish Time Keeping Standards & Adherence.

- Utilize Timesheet and Accruals reports to minimise revenue loss and impact profits.

Managing the Team :

- Minimum 3 years of experience I team handling

- Target setting & direction to achieve results.

- To establish, agree and communicate standards of performance and behavior.

- To establish style, culture, approach of the team - soft skill elements.

- To monitor and maintain discipline, ethics, integrity and focus on objectives.

- To anticipate and resolve team conflict, struggles or disagreements.

- To develop the collective maturity and capability of the team - progressively increase team freedom and authority.

- To encourage the team towards objectives and aims - motivate the team and provide a collective sense of purpose.

- Handling escalated complaints.

Managing Individuals :

- Target setting & direction to achieve results.

- To understand the team members as individuals - personality, skills, strengths, needs, aims and fears.

- To assist and support individuals - plans, problems, challenges, highs and lows.

- To identify, develop and utilize each individual's capabilities and strengths.

- To train and develop individual team members.

- Develop individual freedom and authority.

- Conducting HR related activities including; appraisals, probation reviews, 121 meetings, coaching sessions, holiday requests, self-certifications, return to work interviews and disciplinary where both applicable and appropriate

KEY MEASUREMENTS :

Ability to display the key behaviours and tasks listed below :

- Growing talent

- Producing results

- Creating empathy

- Data and Systems

- Communication

- Targets and Direction

- Achieving Targets

- Policies and Process

- People Development

Kindly share your updated profile with the below mentioned details as earliest, if you are interested.

- Total Exp :
- Relevant Exp :

- International exposure kindly mention if any :
- Current CTC :
- Expected CTC :
- Notice Period :
- Current Location :
- Offer in Hand : Yes/ No
- Reason for job change :

Once your profile is shortlisted, we will share the details on further interview rounds.