Operations Manager - Insurance Process - BPO

- Responsible for key deliverables like centralized issuance processes, Process Modelling, Workflow Management, System Integration, Process development & management, testing and people management internally.

- Responsible for handling team of members engaged in policy issuance.

- Monitoring daily issuance within defined TAT.

- Monitoring ancillary services like Deficiency handling, printing, dispatch, archival.

- Implementing new initiatives within the process.

Desired Profile: Graduate/PG with 7 - 10 Years of relevant experience in process improvement and business re-engineering.