Operations Manager - D2C Startup

Here's what will be expected out of you every day:

- Own performance metrics, vendor experience and supply chain cost

- Lead a team of 4-5 executives for tracking of shipments and costs

- Process re-engineering -Study and improve supply chain processes for reconciliation, tracking, order management.

What we want:

- Demonstrated qualities of ownership around business metrics:

- Has owned core business metrics

- Has proven execution ability to make significant impact on the metrics owned

- Quantitative inclination:

- Can take a problem statement and breakdown into key areas

- Can harness data to answer key questions

- Has an ability to work with data, gain insights, and make intelligent decisions

- Leadership and Team Management skills:

- Ability to inspire teams of varied backgrounds including warehouse teams, engineers, and cross functional peers

- Cross functionally partner with people across business, technology, and operations teams

- Should have maturity to convince stakeholders. Should have successfully demonstrated stakeholder management traits (vendors, internal teams and external agencies)

- Re-engineering: Leverage people, process, and product to increase supply chain speed and agility. Look at processes, map into flow charts, simplify, dumb down, and achieve excellence

- Creativity: Ability to create a best in class inbound supply chain as measured by speed, agility, consistency, and reliability

- Can harness technology effectively to drive people & process efficiencies

- Can identify how and where technology can make a deep impact

- Defines where technology needs to be changed and adapted to improve people and process efficiency

- High bias for action

- Maturity to think holistically

- Intellectual curiosity: Must have taken up responsibilities which were beyond his/her expertise.