Operations Head_Ecommerce

Opportunity to work with a startup that focuses into solving problem of grocery purchase and day to day needs of people. The FMCG sector in India has market size in excess of US$ 13.1 billion as of the year 2012. And we believe with recent shift in consumer behaviour of purchasing goods online; there is huge upside to online retail of FMCG & Grocery. We aim to capture that share through creating value for customers.

We are at very initial stage of our business and funded by a PE veteran in his individual capacity.

Required Trait:

We are looking for Operations Ecommerce Head who will be responsible towards Order Execution, supply Chain Management, Logistics, Dispatch & Delivery. He/ She has to be extremely Passionate, Entrepreneurial and should be ready to take challenges of a startup head-on. We will be unable to settle with anything less.

Qualifications & Experience

- Must have worked in ecommerce or retail or hybrid model in capacity of Operations Manager/ Head for atleast 3 years

- Extremely Passionate & has Risk Taking attitude. Level headed and good interpersonal skills

- Should have sound knowledge of ERP platform(s) and very basic knowledge of accounting

- Should have had entrepreneurial/startup experience in past

- Must have been involved in all Strategic Business Unit related issues in previous role

- Worked closely with business stakeholders to meet the company’s business goals and targets

- Analytical with proven expertise in MIS, report keeping, Team Management

- Should be internet savvy if not from ecommerce domain

- Graduate from IIT/ IIM though not mandatory

Job Description

- Monitor and take care of order execution right from CRM level to final delivery

- Take care of the end to end order flow across platforms in ecommerce like CRM, ERP, Delivery platforms

- Analysis of daily order flow and required response through technology platforms

- Work along with Marketing team to meet the sales target and process execution

- Analytical at all levels and should be able to prepare reports/insights every fortnight

- Train and guide the operations team, keep them motivated

- Start at small scale but capable of taking it to bigger scale with the team

- Maintaining MIS and record entry for every order executed on ERP

- Drive Performance Assessment and mentoring to team members

- Take the accountability of tasks put to the team

- Before applying please read the following information carefully and save each other’s time:

We Are Looking At Co-Founders/ Partners/ Core Team Members At This Stage - Not Employees. We are only suitable to risk taking people who believe in building businesses and not 9 to 5 job

Please don’t apply if you are in need of job or a fixed salary, we only qualify for you if you believe in yourself that you will build a business with some disruptive value in future. Money should not be your key criteria for building businesses

We only qualify for people who want to change the trend of industry (s) and take sincere involvement across the divisions of organisation to build it. We will prefer candidates with entrepreneurial evidence (failed or successful) in past

Your qualification as Co Founder or Partner is totally dependent on your contribution on building business and raising further funds or investments for the Company

Please do write what value you can bring to company in the cover letter

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