Operations Head - Ceramic Sector

- Plan, organize, coordinate and control the overall operation activities of the Company

- Devising & restructuring of policies & SOPs

- Monthly and Quarterly Performance monitoring & improvement

- Keep a close eye to assess if the work is done as per the job description of respective individual

- Managing all back office employees at Head Office across all departments

- To ensure that timely resolution is done for all issues / problems

- Co-ordination across all internal departments & employees for better and smooth functioning

- Review and monitoring the targets vs achievements allotted to sales team

- Implementation of any direction/policy from the management

- Manages the growth and success of the team

- Communicates with all relevant employees to ensure smooth functioning

- Creates a detailed schedule based on strict deadlines

- Preparation and submission of various MIS reports

- To get involved and support whenever and wherever the team members are held up

- Managing colleagues, workloads and deadline