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10/05 Ritu
Director Operations at Core Leadership Consulting Pvt. Ltd.

Views:212 Applications:58 Rec. Actions:Recruiter Actions:6

Operations Design Head (8-15 yrs)

Bangalore Job Code: 923364

- Owns and builds SOPs across operations function

- Builds processes to drive Cost, CX and Scalability: assessing cost structure for assets utilization, manpower planning, defining CX metrics and building scalable solutions

- Works with product team to give feedback & co-create ops journey: app features, steps, design

- Conducts time & motion studies and workflow analysis to identify critical tasks & set productivity standards

- Works with ground teams to identify operational risks and structurally mitigates them

- Creates performance metrics and incentive plans across operations function

Execution

- Executes processes/interventions through regional heads and central fulfillment teams

- Owns transition and training plans for process rollouts

- Performance Tracking & Improvement

- Overseeing process improvement & adoption metrics for operations

- Tracking productivity targets across operations activities

- Co-creates training initiatives to improve performance and process adherence for ops executives

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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